12 Days of Christmas Flash Sale (*savings automatically apply in cart)

Frequently Asked Questions

Online Orders

Yes! When purchasing online you have the option to choose local pick up, a convenient option for locals.

Pick ups are Monday-Thursday from 9:00am-3:00pm, unless otherwise specified. Please follow all instruction on your emailed order confirmation when picking your items up.

Our warehouse is located in downtown Nashville and most online orders are processed at this location or with the help of one of our store fronts.

When our team is packing and shipping and order, they generate a label that goes on the outside of your box. Once they print your label, you are automatically generated a tracking number which is sent via email. Your tracking number is accurate, but it will not show history until our mail carrier scans your package in at the post office. If after 48 hours your tracking number is still not active, contact info@thenashcollection.com for assistance.

Returns

We've made returns simple! Package your merchandise along with the original receipt. Include a note stating whether you want a refund or would like to exchange on your original invoice. If no note is included, you will be automatically refunded. Mail all returns to: 3901 Charlotte Ave, Nashville TN 37209. Visit our Return Policy for more information regarding which items are eligible for return or exchange.

The Nash Collection
3901 Charlotte Ave
Nashville, TN 37209

Restocks

If the item you are wanting to purchase is out of stock, you will see a tab that says 'Notify me when this product is available' and a place to enter in your email address. Enter the email address you would like to be notified with regarding restocks. Click 'send' and you're officially signed up!

When the item is restocked, you'll be sent an email with a direct link to purchase. (pretty cool, huh?) Often times, restocks sell out quickly. Once you receive your back in stock email, we recommend acting fast to ensure you get the product you have been waiting ever-so-patiently for. 

Our items sell out very quickly. There are many other customers getting the same purchase link email and racing to the checkout. Restocks sometimes can sell out within minutes. So act fast!

Promos & Discounts

We happily offer a 10% off military discount in-store and online with valid I.D.*Cannot be combined with other discounts*

The best way to stay in the know about promotions would be to follow us on social media and sign up for emails. Our subscribers are the first to know about any promotions!

Gift Cards

Yes! E-gift cards are for use on our website only and delivered via email within 24 hours. If you want a gift card for in store shopping please reach out to our store locations. E-gift cards and store gift cards are not interchangeably used.

Sizing

Each product listings include garment measurements to ensure you find your perfect fit. If you are still unsure, feel free to reach out for assistance!

We carry extended sizes in select styles. You can find the extended styles listed under the product details!

Store Locations + Contact

5th & Broadway:

Monday- 10:00am-9:00pm
Tuesday- 10:00am-9:00pm
Wednesday- 10:00am-9:00pm
Thursday- 10:00am-9:00pm
Friday- 9:00am-9:00pm
Saturday- 9:00am-9:00pm
Sunday- 9:00am-7:00pm

Hillsboro Village:

Monday- 10:00am-6:00pm
Tuesday- 10:00am-6:00pm
Wednesday- 10:00am-6:00pm
Thursday- 10:00am-6:00pm
Friday- 10:00am-6:00pm
Saturday- 10:00am-6:00pm
Sunday- 10:00am-5:00pm

5th & Broadway: 615-649-8848

Hillsboro Village: 629-888-4711

Email us at info@thenashcollection.com for all other inquiries or DM us on Instagram @thenashcollection.