Policies

Price Adjustments

We will not be able to honor price adjustments for orders placed before or after expiration of a discount code. 

Discounts

Only one discount code can be used at a time.

Returns

You may exchange any unworn, unwashed and/or defective regular priced within 30 days of the ship date. All returns must be made within 30 days of the ship date. Upon receipt of your return, we will then offer an exchange or refund.

Still have questions? Customer Service can be reached via email at info@thenashcollection.com We will respond to all inquiries within 2-4 business days, but do not answer requests on weekends or holidays.

We urge you to please take extra caution when opening your packages as we can't be held responsible for any damages that may occur once the product(s) leaves our store. We do reserve the right to refuse any returns that we feel are not compliant with our policies. All merchandise is inspected before it is shipped.

Shipping 

Domestic Shipping
All orders will be processed within one-two days from the original order date and time, and will be shipped within 3 days maximum. A shipment confirmation will be emailed once your package is on its way. Once shipped, orders are generally received within 1-4 business days. We do not ship on Saturdays, Sundays, or holidays. We offer a low flat rate $7.25 shipping fee for domestic shipments. Please note we are not responsible for shipping charges for returns or exchanges. The customer is responsible for return fees.

International Shipments
At this time all packages will be shipped via the United States Post Office. PLEASE NOTE that we ship packages through priority mail or first class. Transit time may vary depending on destination, but shouldn't take more than 10-14 days. We offer a flat rate of $21.00 for international packages. All of the information listed above for US shipments also applies to International shipments (except for shipping costs).

While we will do all we can to ensure your order is delivered as quickly as possible, thenashcollection.com cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, carrier mis-handling, etc. In addition, some countries may have an additional charge for Customs processing. Please note that thenashcollection.com cannot be held responsible for any customs fees or duties imposed by accepting a shipment.

General Information

Prices of goods and services and delivery and other charges displayed on the thenashcollection.com are current at the time of display. These prices are subject to variation without notice. We will always try to be as accurate as possible with our product descriptions and pricing. However, we hope that everything on our site is accurate, complete, reliable, current and error free.

Privacy Policy

Effective Date: 10/5/23

The Nash Collection is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. We may collect personally identifiable information when you visit our site. We may also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. All of this information is kept private, and we will not sell your personally identifiable information to anyone. This Privacy Policy explains how we collect, use, and safeguard your personal information when you provide it to us through email and SMS communications.

Collection of Information

• Email Addresses: We collect your email address when you subscribe to our newsletter, make a purchase, or interact with our website. We may also collect email addresses when you contact our customer support.
• Phone Numbers: When you opt-in to receive SMS notifications from us, we collect your phone number.

Use of Information
We use your email address and phone number for the following purposes:

• Communication: We may send you updates, newsletters, order confirmations, and information about our products or services via email and SMS.
• Transactional Messages: We send transactional messages related to your purchases, such as order confirmations, shipping updates, and receipts.
• Customer Support: We may use your contact information to provide customer support and address your inquiries or concerns.

Data Security
We take the security of your information seriously. We employ industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, and destruction.

Sharing of Information
We do not sell, trade, or rent your email address or phone number to third parties. Your information is used solely for the purposes stated in this Privacy Policy.

Opting Out
You can opt-out of receiving marketing emails and SMS messages from us at any time by following the unsubscribe instructions provided in the messages.

Retention of Information
We retain your email address and phone number as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the date of the latest revision will be indicated at the top of the policy.

Contact Us
If you have any questions or concerns about our Email and SMS Privacy Policy, please contact us at info@thenashcollection.com.

LIMITATION OF LIABILITY

thenashcollection.com SHALL NOT BE LIABLE FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS ON THIS SITE OR THE PERFORMANCE OF THE PRODUCTS, EVEN IF www.thenashcollection.com HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.