You may exchange any unworn, unwashed or defective merchandise within 30 days of the ship date. All returns must be made within 30 days of the ship date. Upon receipt of your return, we will then offer an exchange or refund.
Still have questions? Customer Service can be reached via email at firstname.lastname@example.org We will respond to all inquiries within 2-4 business days, but do not answer requests on weekends or Holidays. If you need to contact us immediately about an order, we recommend calling as not all emails are read in time. Also, please note that we have a 30 day return policy. We urge you to please take extra caution when opening your packages as we can't be held responsible for any damages that may occur once the product(s) leaves our store. We do reserve the right to refuse any returns that we feel are not compliant with our policies. All merchandise is inspected before it is shipped.
Shipping >> US + International
All orders will be processed within one-two days from the original order date and time, and will be shipped within 3 days maximum. A shipment confirmation will be emailed once your package is on its way. Once shipped, orders are generally received within 1-4 business days. We do not ship on Saturdays, Sundays, or holidays. We offer a low flat rate $2.50 shipping fee within the US, but please note we are not responsible for shipping charges for returns or exchanges. The customer is responsible for return fees.
At this time all packages will be shipped via the United States Post Office. PLEASE NOTE that we ship packages through priority mail or first class. Transit time may vary depending on destination, but shouldn't take more than 10-14 days. We offer a flat rate of $20.00 for international packages. All of the information listed above for US shipments also applies to International shipments (except for shipping costs).
While we will do all we can to ensure your order is delivered as quickly as possible, thenashcollection.com cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, carrier mis-handling, etc. In addition, some countries may have an additional charge for Customs processing. Please note that thenashcollection.com cannot be held responsible for any customs fees or duties imposed by accepting a shipment.
Prices of goods and services and delivery and other charges displayed on the thenashcollection.com are current at the time of display. These prices are subject to variation without notice. We will always try to be as accurate as possible with our product descriptions and pricing. However, we hope that everything on our site is accurate, complete, reliable, current and error free.
The Nash Collection is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. We may collect personally identifiable information when you visit our site. We may also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. All of this information is kept private, and we will not sell your personally identifiable information to anyone.
LIMITATION OF LIABILITY
thenashcollection.com SHALL NOT BE LIABLE FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS ON THIS SITE OR THE PERFORMANCE OF THE PRODUCTS, EVEN IF www.thenashcollection.com HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.